Last updated: see version history maintained by Tompt Technology LLP. This document has not been reviewed by a lawyer and is published for owner review.
What are the differences between plans?
Free: 15 searches/month, up to 8 people per search, 10 saved people, 1 list, search history. Pro ($9): 100 searches, 20 people per search, deep search with related roles, AI summaries, 500 saved people, 20 lists, CSV export. Business ($29): 1,000 searches, 30 per search, 5,000 saved, 100 lists, all Pro features. Agency ($99): 5,000 searches, 50 per search, 20,000 saved, 500 lists, all Business features.
Which currency will I be charged in?
Prices are listed in USD. Razorpay charges the INR amount displayed on each plan: Pro ₹749, Business ₹2,399, Agency ₹8,199 per 30-day period. Your bank may apply its own fees for international cards. [Owner to confirm: confirm INR amounts and whether GST applies]
Are taxes included?
Applicable taxes, if any, will be displayed at checkout where legally required. [Owner to confirm: GST registration and invoice details]
How do monthly search limits work?
On paid plans your search allowance resets at the start of each 30-day paid period. On Free it resets on the first day of each calendar month (UTC). Searches that fail because of a provider error are not counted.
Do plans renew automatically?
No. Each payment covers 30 days. To continue, pay for another period from Plan & billing; paying for the same plan extends your current period by 30 days.
Can I upgrade or downgrade?
You can upgrade at any time; the new plan starts a fresh 30-day period immediately. There is no proration. To move to a lower plan, let your current period end and then purchase the lower plan.
How do I cancel?
Use Cancel plan on the Plan & billing page. Access continues until your paid-through date, then your account moves to Free.
What happens if a payment fails?
You are not charged and your plan does not change. You can retry with another method. If money was debited but your plan did not activate, it is usually reversed or confirmed by the bank shortly; contact us with your order reference if it is not resolved.
What happens to my saved data when a plan ends?
Your saved results and lists are kept. Free plan limits apply to new saves and lists, and CSV export requires a paid plan.
How do I contact billing support?
Use the Contact Us form and include your order reference.
Contact
Anvaya Connect is a product of Tompt Technology LLP. Questions about this document can be sent through our Contact Us page. Registered office: [Owner to confirm: registered office address].